Shipping policy
Thanks for shopping with Wood's Quality. Our goal is to ensure your order is processed quickly and efficiently.
The location we ship to
We can ship our products to the USA. Does not ship to other countries now.
Express Fee
Free Shipping on Standard Orders of $60 or over $60. If your order is under $60, you must pay a flat cost of $4.90.
Shipping methods
At Wood's Quality, we ship to addresses using USPS, FedEx, or UPS. We choose the appropriate mode of transportation according to the region.
Rest assured, we are committed to providing you with a seamless shopping experience, from order placement to delivery. Thank you for choosing Wood's Quality for your home goods needs.
Delivery Times= Order Processing Time+ Transit Time
- Order Processing: Please allow 1-2 business days for order processing.
- Transit Time: Generally, shipments are in transit for 5-7 business days(Monday to Friday). However, due to our inability to control transportation, the arrival time will differ depending on the situation.
Order Cut-Of Time:
Order cut-off time 05:00 PM
When will I receive tracking information:
- All orders are processed within 24 hours. (In very few cases, we can’t within 24 hours, but we promise to ship it within 1-2 business days.)
- Once your order is shipped, you will receive an email with a tracking number. You can view our tracking page and enter this tracking number to check the situation of your order.
Multiple Addresses:
For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance: service@woodsquality.com.
What if my item is lost in transit?
We hope this never occurs, but if your item does not arrive, please contact us at service@woodsquality.com, and we will work to resolve the issue.
For more shipping and handling information, you can email us at service@woodsquality.com. We will respond within 24 hours.